Independent international quality assurance for TEFL, TESOL and English language educationInstitutional enquiries: office@iotefl.org

IOTEFL

International Office of TEFL

Examinations Regulations

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Frequently Asked Questions

Straightforward answers about accreditation, certification, evidence, decisions and public verification.

Clear answers

Frequently asked questions

Answers to common questions about applications, evidence, decisions, registry verification, complaints and continuing obligations.

IOTEFL is an independent quality-assurance and professional recognition body for TEFL, TESOL, language education and eligible educators. It publishes standards, assesses evidence and maintains a public registry of current statuses.
TEFL/TESOL providers should choose Provider Accreditation. Language schools and broader education institutions should choose Language School & Institution Accreditation. IOTEFL may clarify the most suitable route after an initial review.
Yes, where the selected certification route is open to the educator’s subject or professional area. Applicants enter their own subject or teaching area in the application form.
Legal Registration, Course Information, Teaching Staff List, and Student Terms & Conditions or Refund Policy. Additional evidence may be requested during assessment.
Passport or national ID, CV or resume, and a relevant teaching or professional qualification.
Times depend on completeness, complexity and response to clarification requests. IOTEFL acknowledges submissions and communicates the next stage; no fixed outcome date should be assumed unless confirmed in writing.
No. Approval depends on evidence and compliance with the applicable standards. Outcomes may include approval, conditions, deferral or decline.
Use the IOTEFL Registry and search by name, organisation, country, subject or record number. Only the public registry should be treated as proof of current status.
Material changes must be reported. IOTEFL may request evidence, update the scope, impose conditions or conduct a further review.
Read the Complaints & Appeals Procedure, then submit the online form with dates, relevant parties, a clear account and supporting evidence.
A complaint concerns service, conduct or compliance. An appeal challenges a formal IOTEFL decision on recognised grounds such as procedural error or significant new evidence.
Documents are handled for assessment and assurance purposes on a need-to-know basis. Applicants should avoid submitting unnecessary sensitive data and must have authority to provide third-party information.
No. Only current accredited or certified members may use an authorised badge, and only in line with the Badge Usage Guide.
Renewal may require updated information, evidence of continuing compliance, CPD or improvement actions, and payment of any applicable published fee.
Use the professional contact form and select the relevant enquiry type. Include your application or record number where available.
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